I just updated the shopping cart for first class shipping for skin care. Since I added the new products last month, the cart has been underestimating shipping for a lot of orders (the weight of the glass jars, especially the grande size glass jars is really throwing the cart off. My cart does shipping by number of products, and I have to manually input (and guess) how many products=cost of shipping, so it is very limited in how it calculates shipping. So it is not very accurate since products weigh different things). I actually covered the extra cost for several people (I decided to cover the costs for the last few weeks but for future orders will not be able to do that, so hopefully the tweak will reduce the underestimating, but if it still underestimates, I will begin requesting excess funds if needed). So I have tweaked the cart. The cost of shipping has not changed (it may look like it has gone up, but I am still giving refunds for excess shipping, but hopefully the tweak will cut down on underestimating).
I still need to give refunds for several people it is overestimated shipping for (I still have to go through and manually calculate what I owe for all the ones from the last few weeks, and I was just looking at my records and realized I missed giving refunds to several people from further back too so need to go back and give refunds. I am very sorry it is taking me a while. I will hopefully give all the refunds within the next few days. I am changing how I process orders so I will be more efficient in the future).
