(From a post from my forum, slightly edited and expanded).
I am temporarily pulling Warrior cleanser off the site, until I am finished testing the new bottles, and make a new batch. I was going to put the ones with pumps on super clearance (since I thought the pumps worked, they just shoot out the cleanser too forcefully) but since one customer informed me that her pump isn’t even working, I am not going to take the chance that more pumps have issues. (I guess I now have plenty of soap for personal use 😉 ).
Though only two people have contacted me about the pump, I am just going to assume all the pump bottles (with Warrior) either shoot out the cleanser too much, or aren’t working. I have decided to refund everyone who has bought it so far the full cost of Warrior cleanser (which was $8.07 or $9.50 depending on when they bought it) for the issues or potential issues. I hope everyone who bought it accepts my sincere apologies for the packaging (I am glad people love the cleanser but I feel really bad for the issues with the bottles since I thought it was a nice bottle to use). I am working on shipping refunds now too, as I am still behind on those, and hope to finish all refunds within the next week or two.
I just received some bottles to test a few days ago (I had to order from a different company–who is further away and who shipped ground–than my favorite supplier, since my favorite supplier did not have all the styles and sizes I wanted to try in blue plastic). I have gotten disc top and also another top (the kind with a stick/spout you pull up to pour the cleanser out) and also trying a couple different pumps too (I won’t be using pumps for Warrior but got them to test other products with) in 1 oz size, and two different 4 oz bottles. Hopefully one of the tops (the disc or the ‘spout’ one) will work better.
