Thanksgiving sale extended one day–ends tuesday!

Posted on the forum too.

A customer just mentioned to me that the Pumpkin coupon wasn’t working for her (thank you C, for letting me know!). I just tried it and it wasn’t working for me either; I am not sure why it stopped working a few hours ago, since it was working all weekend and also this morning (and coupons don’t expire for my cart until the last day of the month, or if I delete them, and the coupon was still in my cart so not sure why it did that!). So I had to delete the old coupon and add a new one to my cart. It is working now.

Same code: Pumpkin

Because the code wasn’t working for the last few hours I am extending my sale until tomorrow. So my sale will now end on Tuesday Nov 30, 2010 11:59 PM EST.

Thank you for all the orders, I am busy filling and mailing them, and hope everyone likes the new products!

Take care, and happy holidays!

For more details on the sale and new products and holiday gift sets, please see this post.

Earth Alkemie is part of ANB mall’s holiday sampler, cyber monday special

Just wanted to mention Earth Alkemie is part of the anb (all natural beauty) mall’s holiday sampler this year.

My friend Sharon (owner of the all natural beauty websites) is offering another wonderful holiday all natural beauty sampler. This is the second anb sampler that Earth Alkemie has participated in. I have added one of my wonderful mineral makeup multipurpose colors from the Northern Lights collection, as well as a VERY NICE special coupon.

I named this collection the Northernlight collection because when light hits them at different angles, they change color, and different shades reflect back; just like the aurora borealis. 🙂

And there is a cyber monday special on anb mall’s website too (even without the special though, you get a bag of goodies for a very low price 🙂 ).

Happy holidays!

Cyber monday: Last day of my sale

Today is the last day of my thanksgiving sale. 20% off of every product (not including shipping and tax). Use coupon code: Pumpkin

The sale ends at 11:59 PM EST.

I have released a few new products, and also holiday gift sets.

For more information about the sale, and also the new products and holiday gift sets, please see my post below (a couple posts down). 🙂

I will also have a special in December (but the sale will not be as discounted as this one).

Thanks to everyone who has ordered so far. Happy holidays and I hope you love all of the new products!

Black Friday Through Cyber Monday Sale, New Products, New Gift Sets!

Earth Alkemie is having a super black friday to cyber monday sale. This is our lowest store wide sale ever: 20% off every product! (The discount does not apply to shipping costs or taxes). Use coupon code: Pumpkin

Sale starts now and ends Monday November 29, 2010 at 11:59 PM EST.

We also have new products:

Cinderella Mask
Morning Mask and Scrub
Midnight Luna Elixir

We also have several fabulous holiday gift sets, that come with a free surprise product and also a coupon! We have gift sets for:

Dehydrated and Dry Skin Care Gift Set

Oily and Blemished Skin Care Gift Set
Mineral Makeup Gift Set
Mother and Baby Gift Set
Perfume Gift Set

Happy holidays! 🙂

Balance toner and geogard

Hi everyone

Posted on the forum too.

When Balance toner gets very cold, the preservative in it (Geogard Ultra) can resolidify. In previous batches, I was using the maximum recommended concentration of geogard to preserve. I didn’t notice this issue when the weather was warmer, or when I stored the toner at room temperature or in certain parts of my business/crafting fridge (some parts of my business/crafting fridge are cooler than others, and in some sections it freezes ingredients). (I store most of the batch in the fridge, and a few at room temperature, labeled, shrink wrapped and ready to ship).

But as the weather has turned cooler, and since I started storing the toner in a different, colder part of my fridge I began to notice this issue with a couple bottles. (Also two customers just recently emailed me about it. I only noticed it myself with a couple bottles, and Balance is one of my best sellers, so I think this is only happening to a few bottles when it gets very cold).

I put the bottles in a warm/hot water bath (to make sure it was the geogard, since it looked like geogard. Geogard is in a crystal solid form) and the particles melted. I also tested it for bacteria and fungi, just in case, and the tests were good.

I have reduced the amount of geogard to prevent this issue for new/future batches so future batches shouldn’t have this problem (I just made a new batch, and reduced the amount of geogard, and that seemed to prevented the issue).

Also although I have not noticed this happening with leucidal (the eco cert preservative I use in my other toner, Purity) I think my friend Markey (Garden of Wisdom) has mentioned on her forum that leucidal can form particles (or maybe she said cloudy?) when in formulation too (leucidal is a liquid, I am guessing with leucidal it may be a reaction with certain ingredients). I guess this is a characteristic of some of the newer, more natural, eco-cert preservatives.

Just thought I would post this, just in case anyone had a previous batch of Balance toner. I am sorry that this has happened to a couple people’s toner. All new batches of Balance toner are being made with a lower concentration, so hopefully this will prevent the issue.

Take care,
Li

Thanksgiving closing

Earth Alkemie will be closed Thanksgiving Day; the shopping cart will remain open but I will not be working on Thursday :). I’ll be visiting my family for most of this week, so will be working reduced hours this week.

Hope you have a Happy Holiday! Keep checking this blog for updates (hint, hint ;P)

Cheers,
Li

Updates to website, Northern Ghana Soap

Northern Ghana African black soap is now available on the website. This soap replaces ‘Ghana’ soap. It is made by the same place, with the same ingredients, except the shea butter has been removed (the shea butter was the last ingredient). I love the new fomulation (I use this soap in my aromatherapy soap called New Day).

I noticed some of my last updates (that I did a while back) for some reason did not upload (and also did not save properly) so I had to redo the web pages. This includes the ingredients page (so the ingredients page now has all of the ingredients from the three new products I released last month). I am working on the others that also did not load properly.

Holiday Shipping Schedule

Earth Alkemie will be closed from December 21st until January 1st. The cart will remain open but I’ll be on holiday break. I will ship all orders made prior to December 21st before I go on break, but those made after the 21st will ship when I reopen (check this blog or the forum during that time though. Hint, hint 🙂 ).

There will be holiday gift bags and also new products released VERY soon. Keep checking this blog for upcoming sales and specials too (like the holiday gift bags, which will be offered at special discounted prices).

Holiday shipping schedule:

I will try my best to ship all orders as fast as I can, but to ensure delivery before Christmas, Yule, or Hanukkah, please order by the dates listed, and also choose priority mail shipping. Thank you! 🙂

For Christmas (December 25th), please order by December 16th.

For Yule (December 21st), please order by December 12th.

For Hanukkah (which starts December 1st this year), please order by November 23nd.

Happy holidays! 🙂

Warrior bottles update and refunds

(From a post from my forum, slightly edited and expanded).

I am temporarily pulling Warrior cleanser off the site, until I am finished testing the new bottles, and make a new batch. I was going to put the ones with pumps on super clearance (since I thought the pumps worked, they just shoot out the cleanser too forcefully) but since one customer informed me that her pump isn’t even working, I am not going to take the chance that more pumps have issues. (I guess I now have plenty of soap for personal use 😉 ).

Though only two people have contacted me about the pump, I am just going to assume all the pump bottles (with Warrior) either shoot out the cleanser too much, or aren’t working. I have decided to refund everyone who has bought it so far the full cost of Warrior cleanser (which was $8.07 or $9.50 depending on when they bought it) for the issues or potential issues. I hope everyone who bought it accepts my sincere apologies for the packaging (I am glad people love the cleanser but I feel really bad for the issues with the bottles since I thought it was a nice bottle to use). I am working on shipping refunds now too, as I am still behind on those, and hope to finish all refunds within the next week or two.

I just received some bottles to test a few days ago (I had to order from a different company–who is further away and who shipped ground–than my favorite supplier, since my favorite supplier did not have all the styles and sizes I wanted to try in blue plastic). I have gotten disc top and also another top (the kind with a stick/spout you pull up to pour the cleanser out) and also trying a couple different pumps too (I won’t be using pumps for Warrior but got them to test other products with) in 1 oz size, and two different 4 oz bottles. Hopefully one of the tops (the disc or the ‘spout’ one) will work better.